Which elements drives trust and loyalty. How can we create services that build on those different factors in a correct manner, creating an experience that will strengthen both customer loyalty and tru… more →
Service Design Diploma /2009isenkram wrote 23 hours ago: What we call the “blacksmith design” is the vernacular procedure, handed down form gener … more →
iidaen wrote 2 months ago: Dette vil jeg ha i garderoben min nå som temperaturene senkes og alt blir kaldt, surt og grått: Boyf … more →
bighc wrote 8 months ago: Which elements drives trust and loyalty. How can we create services that build on those different fa … more →
bighc wrote 9 months ago: In a survey performed by Makrosikt in December 2008, it is shown that price is not the most importan … more →
bighc wrote 10 months ago: Wednesday was spent at BI Norwegian School of Management in Nydalen searching for relevant backgroun … more →