Blogger om: Process
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Model
Which elements drives trust and loyalty. How can we create services that build on those different factors in a correct manner, creating an experience that will strengthen both customer loyalty and tru… more →
Service Design Diploma /2009
Model
bighc wrote 9 months ago: Which elements drives trust and loyalty. How can we create services that build on those different fa … more →
Most important elements in trust creation
bighc wrote 9 months ago: Another post from thw workshop evaluation. When discussing trust, and the creation of trust, a lot o … more →
Workshop Complete
bighc wrote 10 months ago: Tuesday 17th of February I held my first workshop at AHO. Participants were a mix of various backgro … more →
Early survey
bighc wrote 10 months ago: During last week I performed an early survey at Oslo School of Architecture and Design, to get an ov … more →
